Returns & Warranty

30-day returns

• Request the return within 30 days of the delivery date.
• The part must be uninstalled and unused, in its original packaging.
• Have your order number ready.

We can’t accept returns of parts that have been installed, used or modified (unless they’re defective), parts without their original packaging, custom-made items, or items marked as non-returnable on the product page.

How to return a part

1. Email usSend your order number, the part you’re returning and the reason to sales@golfcartpartsoutlet.com. For a damaged or defective part, add photos.
2. Get your return numberWe reply with a Return Authorization (RA) number and instructions. Returns sent without an RA number may not be processed.
3. Pack and ship itPack the part in its original packaging, write the RA number on the outside of the box and ship it to the address below.
4. We inspect and confirmWithin 5 business days of receiving and inspecting the part, we email you to confirm your refund or replacement.

Golf Cart Parts Outlet — Returns
30 N Gould St Ste N
Sheridan, WY 82801
United States

Who pays return shipping?

• Defective part, damaged in shipping, or wrong item sent: we cover return shipping.
• Any other reason, including a part that doesn’t fit: you pay return shipping.

Original shipping charges aren’t refunded unless the return is our mistake.

Refunds and replacements

Approved refunds go back to your original payment method, usually within 7–14 business days after we receive and approve the return; your bank may take a few extra days. For a defective part, you can ask for a replacement instead of a refund — we ship it at no extra cost once we’ve received and inspected the returned part.