Help

Frequently Asked Questions

Quick answers about fitment, shipping, returns and payment. Can’t find yours? WhatsApp or call +1 (213) 551-9059, or email sales@golfcartpartsoutlet.com.

Fitment

How do I know a part fits my cart?

Every part lists the brand, model and gas or electric it fits, plus the OEM numbers it replaces. Still unsure? Send a photo of the old part or your serial number label on WhatsApp to +1 (213) 551-9059 before you order.

What does “Replaces OEM” mean?

It means our part is an aftermarket replacement for the original Club Car, EZGO or Yamaha part with that number. Our parts aren’t made by the cart manufacturer; we list the OEM number so you can match the part to the one on your cart.

I don’t know my cart’s model or year. How do I find it?

Look for the serial number label — our Identify Your Golf Cart guide shows where it is on Club Car, EZGO and Yamaha carts and how to read it.

Do you sell parts for other brands?

We focus on Club Car, EZGO and Yamaha. Some universal parts, such as mirrors, steering wheels and hub caps, fit most golf carts — the product page says which carts each part fits.

Shipping

Where do orders ship from?

Every order ships from our US warehouse, with a tracking number by email.

How fast will my order arrive?

Orders arrive in 7–10 business days in the US, 9–12 business days in Canada and 9–14 business days in Mexico.

How much does shipping cost?

Shipping is free on orders over $149 to the US, Canada and Mexico. Orders under $149 ship for a flat $69.

Do you ship to Canada and Mexico?

Yes. Shipping costs the same as in the US. Import duties and taxes may apply and are paid by the buyer.

Returns & warranty

What if the part doesn’t fit?

Send it back within 30 days, uninstalled and in its original packaging, for a refund. Return shipping is on you unless the part is defective. See Returns & Warranty.

What warranty do parts have?

Every part has a 1-year warranty against manufacturing defects. Email us your order number and photos and we’ll replace a defective part free of charge.

My part arrived damaged. What should I do?

Email photos of the part and the box to sales@golfcartpartsoutlet.com within 48 hours of delivery. We’ll replace or refund it, and we cover the return shipping.

Payment & wholesale

What payment methods do you accept?

Visa, Mastercard, American Express, Discover, Apple Pay and Google Pay, processed through our secure checkout.

Do you offer wholesale pricing?

Yes, for repair shops and resellers who order regularly. See Wholesale for repair shops to apply.

Questions?

WhatsApp or call +1 (213) 551-9059, or email sales@golfcartpartsoutlet.com. Include your order number if you have one.